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Frequently Asked Questions
Here is a list of some of the Frequently Asked Questions regarding the Employee Task Chaser. If you have any further questions after reading this page, you can ask for technical support by visiting the Support Page.
  • Why can I not attach an .EXE file?

    For security reasons, it is not possible to attach any executable file (.EXE; .COM; .BAT; .PIF; .DLL; .CPL). You will need to compress the file using a program such as WinZip.

  • I do not see all my tasks. Why not?

    You might need to check the view settings. Click View in the main window and click View All Tasks.

  • I cannot find a user in the directory search.

    If a user has unchecked the "List my profile in the users directory." box in his or her user profile, that account will not be available for the directory search.

  • How do I get access to a task that has been completed?

    Once a task is completed/killed/rejected/etc., it will disappear from the Task Monitor. However, you are able to view all tasks created by clicking Online Reports in the Views menu.

  • Does the program work on MACs?

    No. At this time, the program is not available for Macintosh systems.

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